Privacy Policy

 1. Introduction

FIDEC Limited (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name, email address, phone number, job title, and company name
   
• Billing and payment details (if applicable)
   
• Any information you voluntarily provide through contact forms or correspondence
   

b. Technical Information

• IP address, browser type, device information, and operating system
   
• Usage data, such as pages visited, time spent on site, and referring links
   

c. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your experience, analyze website traffic, and improve our services. You can manage cookie preferences in your browser settings.

3. How We Use Your Information

We use your information to:

• Provide, operate, and improve our services
   
• Respond to inquiries and provide customer support
   
• Send administrative or promotional communications (where permitted)
   
• Analyse website usage and performance
   
• Comply with legal obligations
   

4. How We Share Your Information

We do not sell your personal information. We may share data only with:

• Trusted third-party service providers (e.g., hosting, analytics, payment processing)
   
• Legal or regulatory authorities when required by law
   
• Business partners when necessary to provide our services
   

All third parties are required to protect your information and use it only for the agreed purpose.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described above or as required by law.

6. Data Security

We use appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

7. Your Rights

Depending on your location, you may have rights under data protection laws, including the right to:

• Access and obtain a copy of your personal data
   
• Request correction or deletion of your data
   
• Object to or restrict processing
   
• Withdraw consent where applicable
   

To exercise your rights, please contact us at Customerservice@fidelimited.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated “Effective Date.”

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

FIDEC Limited
Email: Customerservice@fidelimited.com.

Would you like me to tailor this for UK GDPR compliance (since many data consulting firms are UK-based)? That version includes references to the Data Protection Act 2018 and the ICO.